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General Information

Description

  • Front Desk and Admission : This is the first contact point for the patient. OP / IP registration is done here. Appointments are also managed in this module.

  • Medical Records Management : All medical records in paper form are maintained in this department. Medical Records are issued upon request and returns are tracked. All Medical Certificates are given by this department to the Patient.

  • Ward & Bed Management : In-patient care is managed by the Wards. Beds can be changed between wards and rooms. Discharge from room is the starting point for final patient discharge

  • Nurse & Doctor's workstation : Doctor visits, Lab Orders, Radiology Orders and Physiotherapy orders are made from the Nurse's workstation. Orders flow into the respective departments for fulfillment. EMR information like history, complaints and treatment plan are also captured in this module

  • Operation Theatre : Manage OT bookings and surgeries. Capture all information with respect to the surgery which includes surgeons, anaethetists, anaesthesia used, medicines and implants used and details of the surgery

  • Integrated Inventory : All pharmacy stores are integrated which enables in instant movement of stock where needed. Support for Centralized Warehouse or Distributed Warehouse for pharmacy and general stores

  • Purchase : All purchases go through this module. Purchase requests are raised by Warehouses or departments which are consolidated and purchase order is raised. It suppors Quotes and contracts from vendors based on which PO will be created. It also tracks promotions and offers given by the vendor. Emergency Purchases in case are also supported.

  • Pharmacy : Being a major revenue generation point, Pharmacy is tightly integraed with Billing and Collections. It supports Cash sales and Credit Sales. Support for multiple pharmacies(OP, IP, Ward, OT etc) available

  • Diet : Based on Doctor's advice, Nurse raises a diet request which is processed by the Diet department by choosing the appropriate diet menu. Distribution of meals is recorded for each meal time.

  • Radiology – Radiology orders for X-Ray, CT Scan, Ultrasound etc are placed from the Front Desk or from the Wards. Scans are done based on the requests which directly gets charged to the patient.

  • Laboratory : Lab tests are ordered from Front Desk and Wards. Bed side sample collection is done for IP patients based on the order. Progress of tests are tracked and final results can be entered in the system which can be viewed by the Doctor.

  • Asset Management : All hospital assets both Medical and non-Medical assets are maintained in this module. It supports Asset Movement, Sales and Disposal as scrap.

  • Maintenance & Contracts : This module maintains support details for all fixed assets. It registers maintenance requests from departments, record progress, record details of spares required, gate pass for taking out of premises etc.

  • Accounting & Finance : Cash and Bank Balances are maintained in this module. It supports OD Bank Accounts and Multiple Cash Accounts. It keeps track of cheques issued and Cheques received and their clearance status (Bank Reconciliation). All modules post accounting transactions to the Accounts module. These details in turn are sent to the organization's Accounting System.

  • Accounts Receivable ( Billing & Collections) : All charges and collection are maintained by this module irrespective of where the charge is raised or collection is made. Patient outstanding is tracked. Daily cash collection by each area is available for checking and verification. Multiple payment modes are supported. Multiple rate cards supported based on patient type.

  • Accounts Payable ( Payments ) : All vendor payments are made from this module. Vendor invoices are automatically posted to this module when goods are delivered. Payment is put on hold if the delivery is not as per the terms of the PO. Approvals are required to make the payment. Petty cash requests and Consultant's payments are also managed by this module. Payments cannot be made in excess of available cash or bank balance.

  • Insurance Claims Management : All insurance patients register with insurance details in this module. Approval is obtained from insurance and the approved amount is updated which is then used in final settlement. Claims submitted are tracked until the final payment is received.

  • User Administration & Security : Access to the system to users is provided in this module. New users can be created, passwords can be changed and access to modules and screens can be restricted. Log of user activity can be seen from this module.

  • Setup & Configuration : All master setup can be done from this module. It manages employees, vendors, doctors etc. It also supports rate card setup for different patient types.

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